Zodiac Casino Terms and Conditions

Welcome to Zodiac Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you must not use our services. Please read this document carefully before you begin playing.

1. About Our Operator and Licensing

Zodiac Casino is owned and operated by Fresh Horizons Limited, registered at Palm Grove House, P.O. Box 438, Road Town, Tortola, VG 1110, British Virgin Islands, and is part of the Casino Rewards group. We hold a licence issued by the Kahnawake Gaming Commission (Canada), licence number 00972. We use eCOGRA as our independent dispute resolution (ADR) body for any unresolved player complaints. Our casino has been serving players since 2000, and at Zodiac Casino, we primarily focus on players from Canada, while remaining restricted to residents of the United States.

Eligibility

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register with us. We reserve the right to request identity verification documents at any time, and we may suspend your account until such verification is completed. We at Zodiac reserve the right to refuse service to anyone residing in restricted territories.

2. Account Registration and Security

When you create an account, we collect your personal details to verify your identity and comply with anti-money laundering regulations. You agree to provide accurate, current, and complete information. Our Zodiac Casino login credentials are personal to you, and you must keep your password confidential. You are responsible for all activity occurring under your account.

• You must create only one account; multiple accounts will be closed and any funds may be forfeited
• We may ask for proof of identity, address, and payment method ownership
• We reserve the right to suspend or close accounts suspected of fraud or breach of these terms

3. Deposits and Withdrawals

Our accepted deposit methods include Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, PayPal, Interac, and eTransfer. The minimum deposit is $1 for your first deposit and $10 for all subsequent deposits. We accept CAD, USD, EUR, GBP, and NZD as supported currencies.

Withdrawals can be made via OCT for Visa cardholders, CAD EFT/eCheck, Skrill, or Direct Bank Transfer. The minimum withdrawal amount is $50, or $300 for Direct Bank Transfer/Wire requests. Withdrawal limits vary by country and method, and players whose winnings substantially exceed their total purchases across Casino Rewards casinos may be limited to $4,000 per week, with large winnings paid in portions over successive weekdays.

• Direct Bank Transfer fees: $50 (or $100 for amounts over $3,000)
• Currency conversion fee: 2.5%
• Pending time is 48 hours before processing on the next business day; withdrawals may be reversed during this period
• Cashout times vary: e-wallets 1-3 working days, Visa/Mastercard 3 working days, CAD EFT/eCheck 2-3 working days, Direct Bank Transfer 6-10 working days

4. Welcome Bonus and Promotions

Our Zodiac Casino welcome bonus offers 80 chances to win $1,000,000 for just $1, plus up to $480 in additional bonuses across your first five deposits. Your first deposit of $1 grants 80 chances on the Mega Money Wheel, and must be made within 7 days of registration. Subsequent deposits unlock match bonuses as described on our promotions page.

At Zodiac Casino, we require wagering of 200x for the first and second deposit bonuses, and 30x for bonuses from the third deposit onward. Game contributions vary: slots contribute 100%, while table games, live casino, and other game types contribute only 2%. Certain games, such as All Aces Video Poker, do not contribute at all.

• Bonuses are credited within 2 hours of your deposit; no bonus code is required
• Withdrawing your cash balance will forfeit any remaining bonus funds
• Irregular play, such as minimum-risk betting or autoplay used to meet wagering requirements, is prohibited
• Unused bonuses are forfeited 60 days after registration
• One welcome offer applies per device, person, household, address, email, financial account, IP address, or shared network

We also offer ongoing promotions including Rewards Riches, Gold Surge, Thunderball draws, and the VIP Lucky Jackpot pools. Full terms for each promotion are published in our promotions section and may be amended by us at any time.

5. VIP and Loyalty Program

Our Casino Rewards VIP Program is shared across all Casino Rewards member casinos, including Zodiac. Every player who wagers real money is automatically enrolled, with no membership fees required. We operate six status levels: Green, Bronze, Silver, Gold, Platinum, and Diamond, each unlocking greater benefits.

You earn VIP points per $10 wagered, depending on the game type, and 50 VIP points convert to 1 status point. Once you reach a new level, we guarantee it for the remainder of the month and the full next calendar month. Redemption is simple: 100 VIP points equal $1 in casino credit, with a minimum redemption of 1,000 points, and points never expire.

6. Games and Fair Play

We at Zodiac Casino offer over 700 slots, 100+ live games, and more than 1,000 total titles from providers including Games Global, Pragmatic Play, Evolution, and many others. Our game types include blackjack, roulette, baccarat, video poker, live casino, and progressive jackpots such as Mega Moolah and WowPot. We rely on certified random number generators and independent audits to ensure fairness across our Zodiac slots and live dealer games.

7. Responsible Gaming and Limitations

We are committed to promoting responsible gambling. You may set deposit limits, time-out periods, or request self-exclusion through our customer support team. We encourage you to play within your means and seek assistance if gambling affects your wellbeing.

8. Customer Support

Our support team is available 24/7 via live chat, and by email with replies typically within 48 hours. You can reach us at support@crhelpdesk.com or banking@casinorewards.com. We offer support in English, French, and German to assist our international player base.

9. Amendments and Termination

We reserve the right to amend these Terms and Conditions at any time, with changes effective upon posting to our website. We may suspend or terminate your account if we reasonably believe you have breached these terms, engaged in fraudulent activity, or violated applicable law. Continued use of our services after changes constitutes your acceptance of the updated terms.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or services. Nothing in these terms limits liability that cannot be excluded under applicable law.

11. Governing Law

These Terms and Conditions are governed by the laws applicable to our Kahnawake Gaming Commission licence. Any disputes that cannot be resolved directly with our support team may be escalated to eCOGRA as our designated alternative dispute resolution body.

By creating an account and using our services, you confirm that you have read, understood, and agree to these Terms and Conditions in full. If you have any questions, our Zodiac Casino support team is always available to help.