Zodiac Privacy Policy

At Zodiac, we respect your privacy and are committed to protecting your personal data whenever you visit, register, or play at Zodiac Online Casino. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data. By accessing our website or creating an account, you agree to the practices described below.

Information We Collect

When you sign up for Zodiac Casino or interact with our platform, we collect several categories of information necessary to provide our services, verify your identity, and comply with legal obligations. We at Zodiac gather this data directly from you, automatically through your use of the site, and occasionally from trusted third parties such as payment providers.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address when you create a zodiac casino login.
• We gather payment information, including card details or e-wallet identifiers, when you make a deposit or request a withdrawal.
• We record your gaming activity, including games played, wagers placed, and bonus usage, to manage your account and loyalty status.
• We collect technical data such as IP address, device type, browser information, and cookies when you browse zodiac casino online.
• We may collect identity verification documents, including government-issued ID and proof of address, as required by our licensing obligations.

How We Use Your Information

Our VegasHero-style commitment to transparency means we only use your data for clearly defined purposes. Our Zodiac platform processes personal information to operate your account, deliver our services, and meet regulatory requirements imposed by the Kahnawake Gaming Commission.

• We use your data to verify your identity and age before granting access to Zodiac Online Casino.
• We process deposits and withdrawals, including those made through Visa, Mastercard, PayPal, or Interac.
• We personalize your experience, including tailored promotions, VIP rewards, and the zodiac casino welcome bonus offers.
• We analyze gameplay patterns to detect fraud, prevent money laundering, and support responsible gambling tools.
• We send you service updates, promotional emails, and newsletters, unless you opt out of marketing communications.

Legal Basis for Processing

We at Zodiac process personal data based on several legal grounds, including the performance of our contract with you, compliance with legal and regulatory obligations, our legitimate business interests, and, where applicable, your consent. Whenever you use zodiac slots, participate in promotions, or request a zodiac casino sign up, you provide us with the data necessary to fulfill these purposes.

Cookies and Tracking Technologies

Our Zodiac website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies also help us recognize returning users attempting a zodiac casino login or zodiac login session. You can manage or disable cookies through your browser settings, though doing so may affect certain site functionalities.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with carefully selected partners to operate Zodiac Online Casino effectively and lawfully.

• We share data with payment processors to complete transactions through methods like Skrill, CAD EFT, or Direct Bank Transfer.
• We share information with regulatory authorities, including the Kahnawake Gaming Commission and eCOGRA, when legally required.
• We may share data with fraud prevention services, identity verification providers, and customer support platforms.
• We share data within the Casino Rewards group to maintain your unified VIP status across member casinos.
• We disclose information when required by law, court order, or to protect our rights and the safety of our players.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Even after you close your zodiac casino account, we may retain certain records, particularly those related to financial transactions, for the period required by applicable gaming regulations.

Data Security

We at Zodiac implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our Zodiac Casino systems use encryption technology to secure sensitive information, including payment details submitted during deposits and withdrawals. While we strive to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and safeguard your zodiac casino login credentials.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honoring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You can request correction of inaccurate or incomplete information in your zodiac casino account.
• You may request deletion of your data, subject to our legal and regulatory retention obligations.
• You can object to or restrict certain types of data processing, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you can contact our support team at support@crhelpdesk.com or banking@casinorewards.com, and we will respond promptly to your request.

International Data Transfers

As part of the Casino Rewards group, we may transfer your personal data to servers or partners located outside your country of residence. Whenever such transfers occur, we take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Zodiac Online Casino is intended exclusively for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete the associated data.

Responsible Gambling and Data

We use certain personal and behavioral data to support responsible gambling initiatives, including identifying patterns that may indicate problem gambling. If you choose to self-exclude or set deposit limits, we retain this information to ensure these protections remain effective across the Casino Rewards network.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page regularly. Continued use of Zodiac Online Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or your rights as a player at Zodiac Casino, please reach out to our dedicated support team, available 24/7 via live chat or email at support@crhelpdesk.com. We are here to address your concerns and ensure your experience with Zodiac Online Casino remains safe and transparent.